Close your eyes for a moment and think about the last time you had a truly great experience… an experience that moved you…that captured your heart, mind and spirit. What about it was so special? Now, bring it to life for someone else…and they’ll do the same.
Experience is everything…
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Good article, the customer experience is key to determine their relationship and loyalty.
Exactly.
This should be at the forefront of the mind at all times for anyone who works with or seeks to attract customers. Very nicely said.
Thank you