Studying the impact of innovation on business and society

Month: March, 2015

Companies Need to Compete for Relevance to Survive Digital Darwinism

Companies Need to Compete for Relevance to Survive Digital Darwinism

Digital Darwinism is claiming businesses everywhere. As technology and society evolve, leaders face the need to adapt or die. Doing so stars with rethinking what it takes to compete for market share by competing for relevance. However, executives do not know what they do not or choose not to know. In my book, you either compete or relevance or you don’t. While I was in Paris at Le Web (see interviews with Skully’s Marcus Weller and Andela’s Jeremy Johnson), I…

FOX: Startup Vurb seeks to streamline mobile search and become a verb

FOX News’ Robert Gray covered the launch of a new Silicon Valley startup Vurb. Robert and Brian talked about the significance of Vurb and what it means to the hyper local market segment. Excerpt. Brian Solis, who follows social media and mobile trends for Altimeter Group, is among the impressed. “When you hop apps all the time, it’s painful,” he said. “[Vurb] is what I call ‘the experience flow’ come to life. It’ll change the way we do things by…

CMO: Mobiles are no longer a second screen for engagement

Brands risk losing their relevance with today’s connect customer if they treat mobile as a bolt-on to a wider digital strategy, claims the research firm’s principal analyst Brian Solis. So says CMO in a recent article that dissects the latest research report by Brian Solis and Jaimy Szymanski. ather than re-imagining the mobile experience to better align with customer expectations, many brands and companies are bolting-on mobile to a digital strategy, missing the opportunity to integrate mobile with physical experiences…

Paris: TheMediaShaker Features Brian Solis and His Perspective on Digital Transformation

Paris: TheMediaShaker Features Brian Solis and His Perspective on Digital Transformation

As a media partner of Le Web conference that was held last December in Paris, TheMediaShaker had the chance to interview several expert speakers who worked closely on topics such as streaming platforms, new technologies, data, etc. Among these experts, TheMediaShaker featured Brian Solis, who is a renowned digital anthropologist and the Principal Analyst at Altimeter Group. Over the course of a very interesting and rich conversation, Brian Solis covered a wide range of topics, from Big Data to the…

Social Business is the Sum of Social Media Marketing, Social Customer Service, Social Selling and More

Social Business is the Sum of Social Media Marketing, Social Customer Service, Social Selling and More

Customers and employees are still underserved and underappreciated. Some would say, in business, social media lost its way. Others would argue social media failed to live up to the hype. There are unfortunately still many examples of businesses not getting it, viewing or outsourcing it as a mere “marketing” function, and operating in siloes where social becomes anti-social by design. Without purpose and collaboration, social will always be just another thing that businesses use to defer the inevitable…change. Even though…

HootSuite Features Brian Solis in Video Series Covering Employment Expertise, Intelligence, Customer Service and Sales

Over the last year, Brian Solis spent time with the executives at HootSuite discussing the real importance (note: not trendiness) of social business and the future of employee and customer engagement. Please take a moment to watch the series and hopefully they will help reignite or spark your passion to fight for change. A New Era of Business Takes New Expertise Social Media Intelligence Social Customer Service Social Selling

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