Disruptive technology is not just a commodity anymore; it has become a necessity. I recently met with Rilke Thomsen ofĀ Sleeknote to talk aboutĀ how disruptive technology is shaping customer behaviors, preferences and expectations. OurĀ conversation turned into a short but interesting three-part audio series that I wanted to share with you here. What is disruptive technology? Disruptive technology is something that comes along early on and has the potential to disrupt markets, behavior, and processes models. According to Brian, there are three…
