via Thinkers360 Thought Leader and Influencer Interview Thinkers360 thought leader interviews profile prominent members of the Thinkers360 community who embody the power of ideas in their work. In this edition, we speak with Brian Solis, head of global Innovation, ServiceNow. Brian is an eight-time, best-selling, and award-winning author and has published more than 60 research reports on the future of business, work, digital transformation and innovation across industries such as retail, healthcare, financial services, insurance, and public sector. His blog,…
Mindshift or Die! How to Stay Ahead in the Age of AI and Disruption
In today’s fast-moving world, change isn’t just happening—it’s accelerating. The pace of disruption is outpacing the ability of many leaders and organizations to keep up. That’s why I believe we need a Mindshift—a fundamental transformation in how we think, lead, and innovate. Recently, I had the opportunity to sit down with Julia Kirby, Senior Editor, Harvard University Press, for an insightful conversation about digital transformation, AI, and leadership. We explored the key challenges businesses face today and, more importantly, how…
Authority Magazine Posts In-Depth Interview with Brian Solis Author of Mindshift
This is an excerpt from Authority Magazine, one of the most in-depth interviews Brian Solis has ever conducted. In the interview, Cynthia Corsetti and Brian explored how leaders must rethink their approach to innovation, disruption, and transformation in an era where AI, automation, and customer expectations are evolving at breakneck speed. They also crack the cover to Brian’s new book Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future. Here are some key takeaways: 🔹 AI isn’t just a tool—it’s…
RGP – Why Now Is a Mindshift Moment: A Conversation with Futurist Brian Solis
Source Brian Solis is a world-renowned digital anthropologist and futurist who serves as the Head of Global Innovation at ServiceNow. In his role, Brian advises business and technology leaders around the world on business and digital innovation and transformation strategies. He is also an award-winning author and global keynote speaker. Brian sat down with RGP for an interview following the publication of his new book: Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future. Embracing a Mindset of Curiosity & Opportunity While…
The End of Business as Usual: An Academic Book Review
This made my day… I just read a book review for “The End of Business as Usual,” my second solo book published in 2011. Not only is it a review of a 13-year-old book. It’s a review in the “Journal of Academy of Business and Emerging Markets (ABEM),” Canada! The book still has staying power! 💪 Thank you to Dr Michael B. Pasco, Professor at the Graduate School of Business, San Beda University, Philippines, for the thoughtful review. 🙏 The…
TechReport: The 15 Must-Follow Tech Visionaries
TechReport just named Brian Solis as one of the 15 ‘must-follow’ tech visionaries. Social media platforms like LinkedIn and Twitter / X have become more than just places to stay in touch with your network. They’re now powerful marketing tools, with many companies leveraging their capabilities and spending billions of dollars on them. Given this, influencers can have an enormous impact on their communities. In the tech sector, particularly in the B2B space, influencers include founders, futurists, and CTOs with real…
Event Marketer Features Keynote Highlights from Brian Solis on the Future of Experience Design and Innovation at EMS 2023
Brian Solis delivered the keynote speech at EMS 2023 in Las Vegas, the leading conference for creators of the brand experience. Solis’ keynote focused on “Creating Next Generation Customer Experiences” by reimagining the art and science of experience design. His mission was to help experience architects create more innovative, immersive, and memorable experiences. He shared insights from Disney imagineers and storyboard artists, Apple’s UI and UX spatial computing methodologies, and the role of memories in experience. Event Marketer magazine also…
CNN Türk: Şirketteki değişimi siz başlatın – You ignite the change within the company
I’m not sure how I missed this story, but wow! CNN Türk covered the release of one of my favorite research reports I published as a Principal Analyst, “The Digital Change Agent’s Manifesto.” The research was conducted over years of studying digital transformation at companies including Coca-Cola, NFL, Starbucks, and Visa. The result was a guide to help digital executives find a path to gain support from the C-Suite and lead total transformation. Re-reading the report, the insights serve as…
McKinsey: A CEO’s guide to the metaverse
Via By Homayoun Hatami, Eric Hazan, Hamza Khan, and Kim Rants, McKinsey Quarterly Suddenly, the metaverse is in the zeitgeist, for better or worse. Investment more than doubled in 2022 powered by big moves (such as Microsoft’s $69 billion acquisition of Activision Blizzard, now under antitrust review) and small ones (about $12 billion to $14 billion of venture capital and private equity investment). Everyone has heard about the successes racked up by some big gaming companies: Roblox reported more than 58…
Uncertainty prompts tech efficiency
Gadget, the magazine of personal technology in South Africa, quoted Brian Solis as part of its coverage of Salesforce’s “State of Service” report. As inflation takes hold and rate hikes dominate headlines, customer service teams are focusing on technologies that promote productivity and efficiency. This is a key finding of the fifth edition of the State of Service report by Salesforce, a global leader in Customer Relations Management (CRM). The report shares insights from over 8,000 professionals across 36 counties…
