BECOME A FAN OF YOUR CUSTOMER! Great brand management and marketing are not alone about turning our customers into fans of our brand. It is also about us becoming fans of our customers. This is the over-arching theme of our upcoming Telekom Media & Communication Conference (TEMECOCO). Brian Solis has been named a keynote speaker at the event. His presentation will focus on, “The Novel Economy and the rise of Generation-N: How the pandemic created a new customer and new…