Seems that everyone is talking about digital transformation these days. Not a day goes by when I don’t hearĀ a new voice or see a new book, post, report or conference on the subject. It would be wonderfulĀ if all work in digital transformation was aligned. But it’s not. With everyĀ expert that joins the conversation, it becomes increasingly difficult to sort the signal from the noise. I supposeĀ that’s not unlike everythingĀ in life. The challenge is that those learning about or trying to…
The Truth About Creating Customer Experiences
Bryan Kramer isĀ just one of those people with whom you instantly bond. For those who don’t know him, he shot onto the social, digital, content marketing scene with fun and fervor. He’s highly regarded as a strategist, speaker and author. He’s also someone I think of as a good friend. Recently, I had the honor, and enjoyment, of shooting an episode of H2HChat (Human to Human) with Bryan and his super smart co-host Suzi McCarthy. The conversation was both…
A Return to Simplicity, Empathy and Imperfection in Communication: Human to Human #H2H
Guest post by Bryan Kramer, author of the new ebook, “There is no B2B or B2C: Human to Human” and CEO of PureMatter Marketing has become so complex, in segmenting audiences into āB2Bā (business to business) and āB2Cā (business to consumer). Being here in Silicon Valley, surrounded by titans of technology like Google, Facebook, Cisco, Twitter, LinkedIn and eBay to name a few, Iāve observed a downhill slope of complexity in marketing communication. This, plus the rise of social, digital…
Plugging into the Future of Humanity: Exploring the Human API
I had the opportunity to present at LeWeb in Paris, arguably Europeās largest conference dedicated to the future of technology. The theme of the conference explored the Internet of Things, where devices and things connect to one another to perform certain tasks and/or track activities to improve what we already do or make possible what weāre trying to do. The Internet of Things is bigger than we may realize. We are experiencing a shift from a world of inanimate objects…
