Studying the impact of innovation on business and society

Tag: follow

Please Remind Me Why I Should Like, Follow, +1 You?

Like us on Facebook. Follow us on Twitter. +1 us on Google Plus. Sound familiar? It’s an all too familiar request that consumers face everyday. But what are businesses doing to help convince customers why they should do so? The answer is not as pervasive as you might imagine or hope to expect. In fact, I believe that “why?” is the least asked question by businesses in social media today. The questions businesses should be asking, even before they create…

From Social Graph to Interest Graph: Twitter Tells You Who to Follow

Twitter is introducing a new Tab to its redesigned social dashboard. Depending on which test you’re part of, you may already see “People” or “Find People” just to the right of the Messages link at the top. This new feature is the culmination of Twitter’s work to enhance your experience within the rapid-fire micro information exchange. While this isn’t Tweet-stopping news, it is important. By clicking through, we open a window that allows us to look beyond our egosystem to…

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