Studying the impact of innovation on business and society

Tag: esn

Internal social networks improve communication + collaboration when empowered to do so

Internal social networks improve communication + collaboration when empowered to do so

I received an email from my friend at CIO Journal just as I boarded a United flight from Mexico City to San Francisco. He was on deadline and the topic was too good to miss. I’ve spent more than a fair amount of time studying and reporting on the social landscape as it pertained to internal engagement, communication and collaboration. I frantically typed on my iPhone with my thumbs before the door closed. Time was.running.out. With the hit of the…

Why open social collaboration platforms will disrupt the enterprise market in 2013 and beyond

Guest post by Sarah Evans (PRsarahevans), chief evangelist, Tracky, social correspondent at Sarahā€™s Faves and author of [RE]FRAME: Little Inspirations For A Larger Purpose The majority of businesses arenā€™t run efficiently and employees lack the tools and equipment necessary to do their jobs. Quite a wide sweeping statement, I know. But Iā€™ve also been in the trenches. And I realize itā€™s not for lack of trying. Iā€™ve worked with companies who hired consultant after consultant to help with productivity recommendations,…

The Hunt for Social Business Value

Guest post by Ashley Furness of Software Advice When Microsoft announced plans to buy enterprise social network Yammer recently I was a little stunned. The reported $1.2-billion acquisition price tag seemed like a lot for simply replicating social networking functions in the business environment. Would companies really achieve ROI? Or would it be more of a ā€œdistraction,ā€ as one user told me? Still, Chatter Product Marketing Director Dave King told me in a recent conversation that ā€œsocial is more than…

Enterprise Social Networking is More Than Facebook Behind a Firewall

We see everyday what’s possible with social networks for improving customer engagement and experiences? Can the same be done with internal social networks for improving employee engagement and experiences? In the many years of helping businesses align business objectives with social and new media strategies, there is one thing that always introduces difficulty into the equation, employee engagement. At some point in the development of any strategy, employee and stakeholder input is critical to ensure relevance and ultimately success. While…