Solis’ 2015 bestselling book “X: The Experience When Business Meets Design” is touted in an article (by Kelvin Claveria) about an April 2019 Vision Critical webinar called “The Customer Experience Revolution.” Though the headline says, “Why people are raving about X, the new book from Brian Solis,”: the article starts with a mention of the seminar, in which Solis shared concepts and insight taken from the book. Nick Stein, senior VP of marketing at Vision Critical, joined Solis in the…