Studying the impact of innovation on business and society

Tag: consumer storytelling experience

Brian Solis Is Quoted In a Customer Engagement Tips Article by CustomerThink

Brian Solis Is Quoted In a Customer Engagement Tips Article by CustomerThink

Solis offers great advice on how to tell a story as one of the tipsters in the article ā€œ5 Useful Tips from Experts in Customer Engagementā€ on Customer Engagement on CustomerThink.com. Mentioned as one of the innovators who ā€œare driving business efforts forward in the age of digital transformation, Solisā€™ quote is #3 on the list under the heading ā€œTell a Story.ā€ Identified as Principal Analyst and Futurist, Altimeter, Solis says, ā€œCX of the future should be designed like a…