Industry publication Simplr recently compiled a list of their 15 favorite writers in the field of customer experience (CX), citing Brian Solis’ work in particular.
The Greatest Hits of 2009 Part III
Source: Shutterstock What comes around goes around and as we close the chapter on 2009 a new chapter that documents our direction and experiences is already unfolding. Revisiting the stories, lessons, vision that helped get you where you are today may help you surpass not only your expectations, but those of your peers, customers, prospects, and influencers as well. The Greatest Hits of 2009 Part III 1. Significant 2. Reviving the Traditional Press Release 3. This is Not a Sponsored…
The Greatest Hits of 2009 Part II
Source: Shutterstock The look at some of my most revered thoughts, observations, experiences and lessons continues in Part II of this ongoing “best of 2009” series. I’ve selected these posts as I believe they still not only have value today, but will continue to guide you in the new year. Part I is available here. Greatest Hits of 2009, Part II: 1. Micro Disruption Theory and The Social Effect 2. The Conversation Prism v2.0 3. Video Interview: How to Build…
