Studying the impact of innovation on business and society

Tag: basics

Getting Back to Basics: Why Brands are Getting it Wrong in Social Media

Getting Back to Basics: Why Brands are Getting it Wrong in Social Media

Question: What is your #1 advice for social media strategists and managers? Answer: Stop talking about social media Type ā€œsocial mediaā€ into a Google search bar and youā€™ll find roughly about 4.7 billion results in .30 seconds. Next, try ā€œsocial media conference.ā€ Youā€™ll see something along the lines of 1.2 billion results in .25 seconds. Social media is important but Iā€™d argue we arenā€™t celebrating it for the reasons we should. Instead, we are forcing social media to conform to…