Solis is mentioned in reference to a applications that are being created via a new trend of āmicrovolunteering,ā a part of online volunteering, where people can access websites or install mobile apps to help, sporadically, in minutes. Solis is referred to as āone of the researchers who care about the trend of āslacktivism.ā Translated from Portuguese, he says, āShares and likes do not cause change by itself. We all believe we are triggering change because we say, do, or share…
Digital Journal: Nike takes next steps into digital transformation which, according to Brian Solis, is crucial to future success
Brian Solis’Ā new report,Ā “The 2017 State of Digital Transformation,” was cited in a Digital Journal article focused on how Nike is “investing in consumer-focused strategies” as a way to create digital transformation in their company.
The Future of Experience Design
It’s amazing to me how many companies still don’t “see” the customer when it comes to customer experience. While everyone talks about Customer Experience (CX) as the new black, most companies miss the real opportunity to be customer-centric. They don’t actually think about experiences from the perspective of the people they want to reach. Customers are evolving. Business processes and mindsets are not keeping up. As a result, they’re limited in the ability to design experiences that matter to an…
Inc.: Brian Solis’s list of 10 Things Change Agents Do, According to Coca-Cola, Starbucks, Visa, and the NFL
In a recent article, Inc. summarized Brian Solis’ newest report,Ā “The Digital Change Agentās Manifesto.” This meaty report shares the 10 things change agents, the “indispensable leaders of digital transformationĀ in organizations,” do… and, as Inc. writes, “it’s not just a strongĀ desire for change.”
MyCustomer: Brian Solis’ piece on MyCustomer is one of the top 10 most-read stories of 2017
Brian Solis’s piece titled “The past, present and future of AI in customer experience” earned the number two spot on the MyCustomer list of the top 10 most-read stories of 2017.
Neville Hobson: Brian Solis has a New Report on Change Agents, the Unsung Heroes in Digital Transformation
Blogger and podcaster Neville Hobson recently published an enthusiastic article inspired by Brianās latest research, āThe Digital Change Agentās Manifesto.” In the article, Hobson writes that the manifesto is a “valuable collection of insights from someone who is regarded as one of the most credible and compelling writers and speakers on topics and themes related to business disruption, transformation, and change.”
Marshall Kirkpatrick’s Blog: The best part of Brian Solis’ amazing new Digital Change Agentās Manifesto
Blogger Marshall Kirkpatrick applauded Brian Solis’ new report,Ā “The Digital Change Agentās Manifesto,” writing that it’s “amazing helpful.” He recommends the report highly and calls it “incredibly brave.”
CMO by Adobe: Brian Solis shares his thoughts on What The āCX Of The Futureā Looks Like
As part of their seventh annual global predictions series, CMO.com asked Brian Solis and other digital leaders the question, āWhat do you think the customer experience of the future will look like?”
Written Right: Brian Solis’ tips for Improving Your Digital Storytelling
In his articleĀ ā7 tips for better digital storytelling,āĀ Russell Working, a writer for Ragan Communications, writes about his three favorite suggestions from Brian Solis for improving digital storytelling: Stop chasing ‘shiny objects,’ Storyboard, and Stop selling, and start embracing responsive storytelling.
Post & Parcel: Brian Solis defines digital transformation
Brian Solis defines digital transformation as āthe realignment of, or new investment in, technology, business models, and processes to drive new value for customers and employees and more effectively compete in an ever-changing digital economy,’ in this Post & Parcel piece.
