One of the little known stories about my previous book, What’s the Future of Business:Â Changing the way businesses create experiences, is that IÂ wrote and published it after I had started my latest book, X: The Experience when business meets design. Â While it stands on its own, WTF is technically a companion book to X and can be read as a part 2 of sorts. One of the lesser known facts about WTF, is that it wasn’t even on my docket….
Oracle: How Digital Disruption is Changing Customer Experience
4/29/16 Oracle
FitSmallBusiness: Best Small Business Blogs of 2016
4/16/16 FitSmallBusiness: Michael X. Heiligenstein (excerpt) Brian Solis Editor: Brian Solis Favorite Recent Article: The Embrace: Creating Experiences that Nurture Attention into Engagement  Brian Solis reminds us that in every business, we are working with human beings, not just customers and employees. No one aspect of business is good enough anymore. People have experiences. They also share experiences. We should design them to be incredible and shareable in every step of the customer/employee journey. About the Blog: Brian Solisâs blog consist…
VISIONCRITICAL: 3 tips on how to improve your customer experience strategy
4/21/16 VISIONCRITICAL: By Kelvin Claveria (excerpt) In a recent webinar with Vision Critical, digital analyst Brian Solis shares what companies need to do to lead the customer experience revolution. The webinar was very timely given how, according to Gartner, 89 percent of companies expect to compete based on customer experience (CX). For many companies, improving their customer experience strategy and providing a seamless end-to-end experience is one of the most difficult but most urgent business puzzles to solve. Close the…
USA TODAY: Periscope CEO Stays Cool On Facebook Threat As Service Tweaks Features
âMake no mistake, Facebook is gunning to take out Periscope and also Snapchat,â says Brian Solis, an analyst with the Profit Co.âs Altimeter Group research firm. âHe (Beykpour) needs to take it very seriously.â
DOCURATED: TOP 20 MARKETING TECHNOLOGY BLOGS
4/12/16 by Kristina Paulauskaite: Listed as #10 out of 20 Top 20 Marketing Technology Blogs Brian Solis is a principal analyst at Altimeter Group, a Prophet company. He is also an award-winning author, prominent blogger/writer, and keynote speaker. He writes about marketing, technology, and itâs impact on business and the culture. He links the brands, celebrities and individuals to the new market trends and analyses itâs impact on the culture.
FORBES: B2B Tech CMOs: What’s On Their Minds, What Are They Reading And Who Influences Them?
4/26/16 Forbes by: Kimberly A Whitler (Image capture from full article here…)
Visionary Brian Solis Keynote @ #TiEcon2016
4/26/16 by Vasudha Badri-Paul on LinkedIn (excerpt) The author of several books discussing digital marketing, evolving business models, customer experience and brand innovation, Solis shares his research and insights as a frequent keynote speaker at technology, business and creativity events. His work is credited with influencing the early digital and social marketing landscape. Most notably, he is known for developing the Conversation Prism, âa visual map of the social media landscape,â in 2008. His latest research introduces 25 Disruptive Technology…
How Digital Darwinism Changed Customer Experience
What is experience? What is customer experience? Believe it or not, trying to answer these questions is where the future of digital transformation and experience design intersect.  While I was in London at an event focused on innovation in customer experience, I filmed a short video for Oracle to explore the topic. A 20 minute conversation was edited down to a a one minute burst. Knowing that this would happen, I spoke in Twitter-like responses. I hope it helps you in…
12 Innovation Imperatives
Innovation suffocates in a culture of mediocrity. Here’s how to breathe life into company culture to compete for the future. Ideas are a dime a dozen. Everyone seems to have one or more. I just wish that more organizations would appreciate how plentiful and beneficial ideas are to the future of their business. The challenges are all too common. Often, ideas are shared in fleeting moments with the same zeal as observing the weather. Once expressed they recede from view,…