In an era of Digital Darwinism, no business is too big to fail or too small to succeed…this is your time. Many follow, but very few lead. Many compete to survive, but few compete for relevance. Do we listen to our customers? Do we truly understand them? Do we create experiences or do we simply react? The future of business comes down to one word…change. This is a new era that redefines everything. An era of empowered consumers and employees….
The Pillars of Influence and How to Activate Cause and Effect
Digital Influence is one of the hottest trends in social media and it is also one of the least understood. Klout, PeerIndex, Kred among many others are investing millions of dollars to understand how our social media activity translates into influence. The market for influence is only heating up with more entrants expected to debut and acquisitions or mergers likely on the horizon. Within the last 90 days alone, Klout took in a Series C of $30 million from Kleiner…
The State of the Twitterverse 2012
The first time I wrote about Twitter was March 2007. My, how time and Tweets fly. With 500 million registered users and 250 million Tweets flying across the Twitterverse every day, Twitter has become a fabric of our digital culture. Twitter is now ingrained in our digital DNA and is reflected in our lifestyle and how we connect and communicate with one another. While many struggle to understand its utility or its significance in the greater world of media, it…
2011 Was the Year of the Mobile Consumer, What’s in Store for 2012? Value.
Chris Silva, my colleague at Altimeter Group, released a useful report today that I wanted to share with you here. Mobile is important and I believe you know this. However, when we consider mobile, we often think about the experience when and where it begins. But, we often miss the opportunity to lead a more meaningful journey as it may travel from small screen to larger screens across laptops, desktops and beyond. And along the way, we must now determine…
Looking Beyond 2012: Trends for Leading Transformation
Part 16 in an ongoing series that serves as the prequel to my new book, The End of Business as Usual… It’s a new year and a new set of predictions to set goals and expectations for 2012. I won’t bother you with the top 10 emerging social networks or apps to focus time and resources. Nor will I gaze in the crystal ball to reveal the five secrets to viral marketing and user/customer acquisition. Instead of adding my forecasts…
Married to your business Twitter or Facebook account? Think before you say, I sue
About a year ago, I was asked to testify as an expert witness in a celebrity case where the celebrity in question had Tweeted a negative assessment of a particular service provider. The service provider sued claiming that the said Tweet caused significant damage to their reputation, which ultimately contributed to an unrecoverable loss in overall sales. I turned down the opportunity because in my research, I couldn’t substantiate with confidence that the Tweet caused the amount of stated damages…or…
The State of the Blogosphere 2011
Part 14 in a series introducing my new book, The End of Business as Usual…this series serves as the book’s prequel. When you think about social media, what do you envision? Twitter, Facebook, Youtube, Foursquare? If you’re like me, blogs would have made the top of the list. But how can blogs survive in a time when the attention of connected consumers is not only precious, it’s elusive. After all, people can read no more than 140 characters at a…
The Blame Game: A Nation Stripped of Humanity
Guest post by Francisco Dao. Follow him on Twitter @TheMan. My rich friends are good people. They work hard, give generously to charity and invest their money in the ideas of entrepreneurs. They are in the 1% and their work creates jobs and fuels innovation. Surely they are not to blame for the problems that we face. My friends who are less than financially secure are also good people. They work hard to provide for their families and make a…
