by Dennis Wakabayashi, Wakabayashi Insider (excerpt)
Digital strategist Dennis Wakabayashi has selected Brian Solis’ blog as one of his “7 CX blogs worth reading.” Wakabayashi describes Solis as “a thought leader in the use of social media in marketing” and “a sought-after speaker in the relationship between technology and people.”
From the post:
@BrianSolis
Brian Solis is a thought leader in the use of social media in marketing and is a sought-after speaker in the relationship between technology and people. In addition to his blog, which features his webcast, Brian shares his insight in an online video series on YouTube.
Interesting Excerpts:
The Art Of Storytelling In An Era Of Connected Audiences
“Once upon a time, brands and agencies set out to tell the most engaging, transparent and shareable stories the world had ever seen. Little did they know, the audience would become storytellers in their own right.”
And here’s a fresh video that breaks down CX in a way only Brian can do:
https://www.youtube.com/watch?v=3yavB2uTU2U
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